Measurement
Which numbers matter, and what each can’t tell you
Not every metric is available or useful for every SaaS business. A campaign with fewer leads can be worth more if those leads turn into customers. We agree the measures that fit your model, then report platform numbers and business results separately.
MetricWhat it tells youBe careful because
CTR and CPCWhether ads are relevant and what each click costsSays nothing about who clicked or what happened next
Cost per leadWhat a form fill or sign up costsCheap leads can be poor fits
Cost per qualified leadWhat a lead that matches your customer profile costsNeeds an agreed definition and CRM data
Cost per demo or trialWhat it costs to start a real sales or product conversationTrials only matter if people activate
Trial to paid rateHow many trials become paying customersDepends on the product as much as the ads
CAC and paybackWhat it costs to win a customer and how long to earn it backNeeds reliable revenue data and agreed rules for shared costs
Pipeline and ROASOpportunity value or revenue linked to campaignsAttribution is never perfect, especially across long cycles