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SaaS Design Service
SaaS design consultation for the product decision in front of you
Bring a question about your product, your designs or your next design project. We look at it with you, talk through the options and help you choose what to do next. You don’t need to commit to a project.
Topics teams bring to a consultation
Feature prioritiesOnboarding and activationNavigation and structurePrototype reviewsFix or redesignDashboards and dataRoles and permissionsDesign team setup
What you can ask
Bring the question that’s holding you up
A consultation works best with one clear question, or a short list of related ones. These are the kinds of questions SaaS teams bring, grouped by where they are.
Product direction
For ideas and early products
- “Which features should go into our first version?”
- “Is the idea clear enough to start designing?”
- “What should the core user journey look like?”
A live product
For products people already use
- “Why do new users stall before their first result?”
- “Our navigation has grown messy. Where do we start?”
- “Should we fix this flow or redesign it?”
Designs and prototypes
For work in progress
- “Is this prototype ready for developers?”
- “We have two design directions. Which suits our users better?”
- “How should roles and permissions look in the interface?”
Your team and process
For teams building design capacity
- “What should our first designer focus on?”
- “Do we need a design system yet?”
- “How do we brief an agency or a freelancer well?”
Not sure how to phrase it? Describe the problem when you book and we’ll help shape the question before the session.
Advice or a project?
A consultation sits between a quick chat and a full project
It’s easy to mix these up, so here’s what each one is for. A consultation gives you expert advice and a clear next step. It doesn’t include design work.
Free intro call
- Best for
- Finding out whether we’re a good fit, and which service makes sense
- What we look at
- What you tell us about your product and goals
- Who decides
- You, with a suggested route from us
- You leave with
- A recommended next step
- Cost
- Free
This page
Design consultation
- Best for
- Expert advice on a specific product design question
- What we look at
- Your product, designs, prototype or plans, before and during the session
- Who decides
- You. We advise and your team acts
- You leave with
- Answers, recommendations with reasons, and agreed next steps
- Cost
- Confirmed when you book
Design project
- Best for
- Getting the design work itself done
- What we look at
- Everything in the agreed scope, in depth
- Who decides
- You approve each stage; we do the work
- You leave with
- An audit report, designs, a prototype or a built product
- Cost
- Written scope and price before work starts
Ways to work with us
Choose the format that fits the question
Most teams start with a single consultation. If the question is bigger, or you want advice as your team works, there are two other options.
One focused question
Single consultation
An hour or two on one decision, such as feature priorities, a tricky flow or a design you’re unsure about.
- We look at what you send beforehand
- A working session on screen
- A short written recap of what we agreed
One bigger decision
A short series
Two or three sessions over a few weeks, for decisions that need thinking time between conversations, such as planning an MVP or choosing between fixing and redesigning.
- Everything in a single consultation
- Time to test ideas between sessions
- A recap after each session
For teams with their own designers
Ongoing design advice
Regular sessions with your designers or developers, who want an experienced SaaS design view on their work as it happens.
- Reviews of work in progress
- Advice on patterns and consistency
- A sounding board for product decisions
Book a ConsultationLength, format and price are confirmed when you book.
How a consultation works
Before, during and after the session
A consultation is short, so most of the value comes from preparing well and finishing with clear next steps.
Before2 steps
Book and share your question
Tell us what you want to decide and who’s joining. It keeps the session focused on your problem, not on introductions.
Send what you have
Links, a test login, Figma files or screenshots. We look before we meet, so session time goes on answers.
During3 steps
Look at it together
We go through your product or designs on screen and ask the questions that matter for the decision.
Talk through the options
We lay out the realistic options, what each one costs in time and effort, and what we’d choose and why.
Agree next steps
We finish with a short, ordered list of what to do next and who does it.
After2 steps
Get a written recap
The question, our recommendations and the next steps, in a short note you can share with your team.
Decide what’s next
Act on it yourselves, or ask us about further help. There’s no obligation to continue.
What you leave with
Clear advice, not a pile of slides
The aim is simple: when the session ends, you know what to do next and why.
Answers to your question
Or, if the answer depends on something we can’t see yet, a clear way to find out.
Options and trade-offs
The realistic choices, side by side, with what each one costs and risks.
Recommendations with reasons
What we’d do in your position, and why, so your team can judge it for themselves.
Ordered next steps
A short list of what to do first, second and later.
An honest view on what else you need
Whether a UX audit, an MVP design, a redesign or nothing more would help. Often, nothing more is the answer.
A written recap
A short note of the above to share with your team after the session.
What a consultation isn’t
- A full UX auditWe look at what you bring to the session, not every journey in your product.
- Design workNo new screens, prototypes or design files. We can sketch an idea on screen to explain it.
- A guaranteeAdvice helps you decide. Results depend on what gets built and how it’s measured.
- A sales pitchIf you don’t need more help, we’ll tell you.
Before you book
How to get the most from the session
Only the first item is essential. The rest helps us give more specific advice in the time we have.
0 of 6 ready
This checklist is just for you. Nothing you tick here is saved or sent.
Who you’ll talk to
Advice from people who design and build SaaS
Consultations are run by our product designers, the same people who design and build SaaS products with our clients.
SaaS only
We design for software products and nothing else, so the patterns behind your question are familiar ground: onboarding, dashboards, roles, billing.
Design and build in one team
We also develop SaaS products, so our advice takes build effort into account, not just how a screen looks.
Growth in view
SEO and paid campaigns are part of our work too, so advice on sign-up and pricing pages connects to how people find you.
Products we’ve designed and built Client names are withheld
Men’s wellness platform
Rebuilt as a SaaS platform · New Zealand
+40%member engagement
50%faster page loads
Driving theory app
New product · Italy
+38%quiz completion
~20,000organic visits a month
Testimonials
In their own words
Client names are withheld. Each quote comes from a real client and is shown with their company type only.
[Paste the client's own words here. A short, specific story about what changed after launch.]
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Services
Other SaaS design services
This page covers expert advice. When you need the design work itself, these are the services that do it. You can also combine them.
01
SaaS Website Design
A marketing website and landing pages that explain what your product does and lead visitors to a trial or demo, planned with search in mind.
- Homepage, product and pricing pages
- Page structure planned for search
- Layouts that work on desktop and mobile
02
SaaS Product Redesign
A structured update of a live product, planned so current users can keep working while the experience gets clearer.
- Review of how people use the product today
- Updated flows and screens, planned in stages
- A prototype you can review before anything is built
03
SaaS MVP Design
A focused first version: the essential flows only, designed so developers can build it without guesswork.
- Decide what belongs in version one
- Essential flows and screens only
- Files ready for your developers, or for us
04
SaaS UX Audit
A review of your current product to find where users struggle, with recommendations on what to fix first.
- Review of your current product and flows
- Where users get stuck, and why it matters
- Recommendations in order of priority
05
SaaS UI/UX Design
The screens and flows of your product, from onboarding to billing, designed so users reach their first result faster.
- Onboarding, dashboards, settings and billing
- User flows, wireframes and a clickable prototype
- Developer-ready files in Figma
FAQ
Questions about design consultations
Still have a question? Book a free call and ask us directly.
It’s a working session with an experienced SaaS product designer about a specific question: your product, your designs or a project you’re planning. We look at it with you, talk through the options and agree what to do next. It’s advice, not design work.
The free call is for getting to know each other and working out which service, if any, fits. A consultation is a working session: we review your materials beforehand and spend the time answering your question in depth.
Anything to do with how your product looks and works: feature priorities, onboarding, navigation, dashboards, roles and permissions, a prototype, two competing designs, or how to set up design in your team.
The people who will make or act on the decision. Usually a founder or product lead, and often a designer or developer.
Yes. Send links, a test login, Figma files or screenshots when you book, and we’ll review them beforehand so the session goes on answers.
No. A consultation gives you advice and next steps. If you need screens or flows designed, that’s a separate project, such as SaaS UI/UX design.
No. A consultation focuses on the question you bring. A UX audit reviews your key journeys in depth and gives you a ranked list of problems with evidence. A consultation can help you decide whether you need one.
Yes. Many teams want a second opinion before they build. We give honest, specific feedback on the work, not on the people who made it.
A single consultation is usually an hour or two. The length, format and price are confirmed when you book, before anything is scheduled.
Yes. Ongoing design advice suits teams with their own designers or developers who want an experienced SaaS design view as they work.
No. Many teams act on the advice themselves. If you do want more help, we’ll suggest the smallest piece of work that answers the need.
What would you like to decide?
Book a consultation and tell us the question you’re working on. If you’d rather check first whether a consultation is the right fit, send us a short note and we’ll reply.
Book a Consultation
Have a question first? Write to hello@saasassistant.com
What happens next
- 1You pick a time and tell us your question.
- 2You send anything you’d like us to look at beforehand.
- 3We meet, and you get a written recap of the advice and next steps.